For school work

Sunday 12 February 2017

Evaluating Listening Skills & Nonverbal Behaviour

I observed a conversation between my father and his friends when I went to watch their football friendly match. When my father entered the conversation, they greeted each other with handshakes and “How are you”s. Everyone had a cigarette in their hands and my father joined in.

I noticed that they use hand gestures often. For example, when one of them talked about picking up the others, he pointed to different directions to represent the different locations he drove to. Another would point in the direction he arrived from which made the rest divert their attention to the pointed location. Often, the hand they use to point was the hand which held their cigarette. After pointing or talking, they would smoke almost immediately.

Another thing I noticed was that they were very loud. They would raise their voices to emphasise certain words. When they talked about the weather, my father would raise his voice slightly. For the sentence “It rained heavily in Bukit Panjang,” he placed emphasis on the word “heavily” to stress that it rained cats-and-dogs.  

When one of them were talking, I observed that the others had a relaxed posture as they listened. They would lean towards one side as they placed more pressure on one foot. If they were not smoking at that moment, they would place their hands behind their backs or in their pockets. They maintained good eye contact unless if they were looking out for their friends who had yet to arrive.


In my opinion, their positive behaviour may be due to having known each other for a long time. They would tease each other and laugh it off. The gesture of shaking hands when they meet may be influenced by culture. It is a norm for Malays to greet each other by shaking hands.

4 comments:

  1. Hi Fitri

    You've given us an interesting description of the interaction. I wonder at the necessity and significance of some details, though. I find myself asking how the "facts" are related to culture; for e.g.: 'Often, the hand they use to point was the hand which held their cigarette. After pointing or talking, they would smoke almost immediately.' To avoid distracting your reader, ensure that only necessary and relevant information is given.

    In your evaluation, the act of shaking hands provided the only reference to culture. What about the non-verbal cues that you have painstakingly described? What purpose do they serve, if not to illustrate culture as a possible influencing factor in this interaction? Maybe you could explain your evaluation with more information about the Malay culture.

    If you do revise this post, please do so by Wednesday. Thanks.

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  2. After reading your post, I felt that you should have focus slightly more for the evaluation part as it seems that you briefly touch and go on your opinion. Maybe you can give some examples to support what you want to say. Overall, I enjoyed reading your description of the conversation. I hope this will help you.

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  3. Hi fitri,

    I think that your descriptions of the non-verbal cues in the conversation you observed was good. Perhaps you could also put your thoughts about the conversation as well. I enjoyed reading your blog post and I look forward to seeing you improve as well.

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  4. Hello fitri,

    I understand and am able to picture the description that you had written in this blog, maybe it is because my race is malay. It brings back memories for me such as during my secondary school days when I play soccer with my friends. Thank you fitri, it was an interesting read. I am looking forward for your future post.

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